Customer Acquisition Consulting

I’ve been working in eCommerce and digital marketing (mostly with Magento merchants) for over 9 years, in a combination of in-house, agency and consulting roles. I’m currently working as an independent consultant, providing various different services aimed at helping online retailers generate more revenue.

I provide customer acquisition strategy and consulting services aimed at reviewing your current activity and generating a better return across all channels.

More Information

As part of this consulting service, I would generally do an initial discovery meeting with your team to understand your objectives and how each channel is currently performing (in terms of ROI, volume, lifetime value of customers and your cost per acquisition).

As part of this I’d generally look at all paid advertising channels / campaigns, organic search, email marketing, affiliate marketing, aggregator and marketplace websites and sometimes social.

Areas Covered

  • Paid media (paid search, paid social, remarketing, Google shopping etc)
  • Email marketing (general effectiveness, automated workflows & triggered campaigns, segmentation etc)
  • Organic search
  • Aggregators and marketplaces
  • Affiliate marketing (publishers, ROI, network performance etc)

More Information on the process

As above, the initial discovery would be where we outline how we’re going to work together – whether it’s an on-going retained relationship, an audit or just workshop-based consulting sessions. This would generally be based on what the objectives are and how your team is structured.