Retained eCommerce Consultancy
Although most of our engagements are project-based, we do also work on a retained basis, where we’d agree focuses / objectives each month or quarter. We work with a number of mid-level and enterprise-level eCommerce businesses on a retained basis, covering eCommerce technology, customer experience and overall strategy. Examples of things we’d generally overlook as part of this relationship could be managing a larger replatforming projects, working alongside in-house teams to fill skill-gaps, delivery of a large eCommerce-related project (e.g. a complex integration or re-skin) and general eCommerce strategy.
Fixed-Scope eCommerce Consulting
We most commonly provide fixed-scope, project-based eCommerce consultancy based on a flat hourly rate / day rate. Generally, a client would get in touch with requirements and we’d then discuss our preferred approach for the project, along with a time estimate etc. A lot of the projects we take on are focused on eCommerce platforms – our biggest focus is on Magento 2 and Shopify Plus on this side, although we do also work with others. Examples of projects we’ve worked on recently include platform selection consultancy, Magento consultancy, requirements gathering / project scoping, eCommerce project management, eCommerce project planning etc.
We most commonly work on projects focused around Magento, helping eCommerce businesses to deliver key projects and generally improve how they use their Magento platform. Most of the projects we work on now are around Magento 2, but we also work with other platforms and have a full paid media offering
We’ve delivered a number of end-to-end RfP / ITT projects for online retailers looking to select a new eCommerce partner going into a new build or replatforming project.
We provide consulting services around every aspect of replatforming – including platform selection, partner selection and managing the actual project.
We’ve helped online retailers of all sizes grow online through improvement across anything from customer acquisition strategy to their technology stack.
We work with various mid-level and enterprise-level Magento stores, as consultants focused on optimising functions and providing guidance around how Magento works.
General platform consulting
Paul has worked on various large eCommerce replatforming projects, helping to bridge the gap between the retailer and the agency.
We regularly support eCommerce platform selection projects and have worked with a host of platforms – although we do specialise in working with Magento and Shopify Plus.
We are a small London-based eCommerce consultancy, comprising three full-time team members and two part-time contractors. Paul and Eva focus primarily on eCommerce technology, consultancy generally and customer experience, Josh and Emily then overlook the paid media side of things, which is growing really fast.
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Paul has been working in and around eCommerce for around 10 years and has worked with a host of well-known, global retailers. Paul’s focus is primarily on helping clients platform selection, replatforming projects, Magento and UX.
Josh has been working in paid media for over 6 years and has worked with a host of enterprise-level brands, including Aston Martin, Google and Nintendo. Josh manages all of the paid media, and reporting side of things for our clients.